About these documents:
It is imperative for every business either in manufacturing or services industry segment to engage an agency to look after the maintenance of machinery / equipment or computers as the case may be. This document is a definite set of terms and conditions governing such arrangement between the owner of the machinery/equipment or computer with the service provider accepting an annual maintenance contract. This document as drawn is neutral between the parties. However, there is scope for change to favour one party at the expense of the other.
Who will use this document?
· Businesses engaging service providers for maintenance of machinery/equipment or computers as the case may be;
· Service providers and technical professionals in the field of providing maintenance services;
Key features:
· Definitions help understand the terms better;
· may also be used for single assignment;
· provider to work at owner’s premises;
· very flexible to suit the requirements of either or both parties;
· provides a complete framework;
· protects both sides;
This document includes provisions for:
· appropriate legal provisions - warranties, exclusions, indemnities, etc.
· service provider’s obligations;
· Limitation of liabilities;
· Charges and payment;
· Work obligations;
· Termination; Successors and assigns;
· Duration of contract; Reasonableness;
· Dispute resolution;
· Jurisdiction;
