Our money back guarantee

We know that the decision to buy a document before seeing it can be difficult.

So that you can buy with confidence from us, we offer a full money back guarantee on all our legal document templates. You take no risk that a document might not be right.

To claim under our guarantee

  1. Contact us within 30 days of your purchase and let us know why the document isn't suitable.
     
  2. We shall refund you immediately and in full, provided you haven't claimed before.
     
  3. If you have claimed a refund before, we may ask you to complete a refund claim form, sign it and return it by post.

    On this form you will need to confirm your identity and sign legal declarations that you have deleted all copies of the document template in your possession and that you will not use the template without repurchasing it from our website. On receipt of the correctly completed claim form, we shall refund you in full.

    So as to prevent abuse of our refund policy, we reserve the right not to refund more than 2 purchases within 18 months unless you have arranged otherwise with us.

Or let us help you make the right choice before you buy

If you are unsure whether a document will be suitable, please contact us and ask. We should be able to provide you with the information you need to make an informed decision.