Website terms and conditions template

Marketplace for services; buyer side
1 Review
Select support levelCompare
Recommended

Document overview

0
Compliant
Compliant with the latest law
Document propertied
Document properties
  • Length:13 pages (3950 words)
  • Available in:
    MsWordMicrosoft Word DOCXApple pagesApple PagesRTFRTF
Guaranteed
Backed by our Watertight Guarantee

We guarantee every document we sell. If you are not satisfied with one of our templates after you download it for whatever reason, tell us and we’ll refund you in full immediately.

Edit Document
Written in plain English

We avoid legal terminology unless necessary. Plain English makes our documents easy to understand, easy to edit and more likely to be accepted.

Notes
Guidance notes included

You don’t need legal knowledge to use our documents. We explain what to edit and how in the guidance notes included at the end of the document.

Email
Support from our legal team

Email us with questions about editing your document. Use our Lawyer Assist service if you’d like our legal team to check your document will do as you intend.

Update
Up to date with the latest law

Our documents comply with the latest relevant law. Our lawyers regularly review how new law affects each document in our library.

About this terms and conditions document

This terms and conditions template is for a website that connects buyers and sellers of any services. It sets out the relationship between your business and buyers who use your website to buy.

These are T&C for a website that acts as an interface between buyers and providers of a service. They regulate the relationship between your business and service providers who use your website to sell.

You could operate openly as a market or you could ostensibly be a review site where you promote particular services. You could charge the provider (as provided for in this document) or you could provide your market place service free and take advertising revenue.

It is not important what services you offer. You could be an intermediary for a wide variety of services provided by individuals or companies, or you could specialise in a single sector, like accounting or care homes, or gardening. If you supply businesses, your site could create a marketplace for machine tool services or tractor re-conditioning or website design.

Because each marketplace website has its own business model, we provide separate agreements for terms with buyers and sellers. You should therefore pair this document with the most suitable seller side marketplace T&C document we offer. We list the most appropriate documents below.

Is this template suitable for your website?

The template is ideal for a site that:

  • connects buyers with sellers. Your business should not also be a seller, nor should it hold stock or fulfil orders on behalf of sellers.
  • could have additional functionality that allows buyers to interact with sellers or with other site visitors, for example, product reviews, feedback, forums, or questions.
  • provides payment facilities, collects taxes and your own fees, then pays the net amount to your sellers.
  • has sellers that pay you either by a percentage commission or by a transaction fee.
  • either allows sellers to upload their own product pages or product advertisements or instructs you to do that for them.
  • provides a marketing service to sellers.
  • has either regular sellers (for example, ones that operate their business from your site), or allows one-off sales.
  • are hosted in the Republic of India although sellers and buyers could be located anywhere in the world.

The benefit of clear terms and conditions

Website terms and conditions are probably the best example of a legal document where use of plain English strengthens the legal effect of the document. If a dispute should arise, it would be hard for a user of your site to claim that he did not understand, even if English is not his first language.

Using this document on your website will help you to:

  • set out clearly how your business works and how buyers should act and behave;
  • ensure that sellers and buyers receive the quality of service that you aim to provide;
  • present a professional image of your business. Our use of plain English helps to ensure that users do not feel intimidated by overly formal or legalistic language;
  • prevent misunderstandings and make solving disputes easier;
  • protect your website from misuse (we include paragraphs that set out exactly how buyers can interact with your website, and what they cannot do);
  • protect your business from complaints about content that your buyers posted - particularly important if buyers can interact with sellers without you actively monitoring every post or message.

Similar templates

This document provides terms between your business and buyers of services within your marketplace:

The law in this document

The law in these T&C is largely common law that deals with the basics of contracts: offer, acceptance, price and payment, provision of service, liabilities and risk. By and large, you can set the commercial terms you want. The document should be edited so that it reflects exactly how your business works. Our guidance notes will tell you what you can change safely, and what we don't advise changing.

Contents of this terms and conditions

This terms and conditions template includes provisions that cover both the relationship between the seller and the buyer and the relationship between your business and the buyer.

It includes terms relating to:

  • Definitions
  • Basis of contract between your business and the buyer
  • Responsibility of the buyer to provide accurate personal information to you
  • The buying procedure
  • Optional guarantee by you
  • Cancellation and refunds
  • Handling buyer's personal data, credit card and content uploaded or posted
  • Very extensive options as to what a buyer may or may not do on your website
  • Removal of offensive content
  • Protection of copyright and other intellectual property rights
  • Interruption to service
  • Disclaimers and limitation of liability
  • Miscellaneous legal matters to protect your business
  • Over 3,000 words of drafting notes to help you

Recent reviews

Great Service
27 March 2022
Website terms and condition documents you offer are extensive and well detailed. I have confidence they cover my business for unforseen legalities and detail the processes stakeholders need to follow when needed.
Alan Vinall
Review of the United Kingdom version

Choose the level of support you need

Document Only

Complete the document template yourself using our guidance notes
Rs.1,900.00
  • ok This document
  • okDetailed guidance notes explaining how to edit each paragraph
Recommended

Lawyer Assist

Support from our legal team during and after editing
193 Reviews
Rs.7,400.00
  • ok This document
  • okDetailed guidance notes explaining how to edit each paragraph
  • okUnlimited email support - ask our legal team any question related to completing the document
  • ok
    Review of your edited document by our legal team including:
    • reporting on whether your changes comply with the law
    • answering your questions about how to word a new clause or achieve an outcome
    • checking that your use of defined terms is correct and consistent
    • correcting spelling mistakes
    • reformatting the document ready to sign

Bespoke

Drafted for you, to your precise requirements
from
Rs.7,500.00
  • okA document drawn just for you to your exact requirements
  • okPersonalised service provided by an experienced solicitor
  • okFree discussion before we provide an estimate, for you to ask questions and for us to understand your requirements
  • okTransparent fees - a fixed fee for the basic work, a fixed hourly rate for new or changed instructions, and no charge for office overheads or third party disbursements
  • okCareful and thorough consideration of your circumstances and your consequent likely practical and legal requirements
  • okProvision of options that you may not have considered with availability for discussion
  • okHelp and advice woven into the fabric of our service so that you can make the best decisions
© 2000 - 2024 Net Lawman Limited.
All rights reserved