A web hosting agreement should ideally cover not only the legal, but also the practical and technical aspects of server management, support and the many other services offered by a hosting business. We offer both non-negotiable terms and conditions for acceptance on a website and also a web hosting agreement where terms can be negotiated client by client.
Website hosting agreements
Terms and conditions for an Internet service provider (ISP)
Internet Services Providers must use very specific terms and conditions documents to protect them from claims against customers. Use this comprehensive document whether you provide basic ISP services or the full range.




If the document isn’t right for your circumstances for any reason, just tell us and we’ll refund you in full immediately.

We avoid legal terminology unless necessary. Plain English makes our documents easy to understand, easy to edit and more likely to be accepted.

You don’t need legal knowledge to use our documents. We explain what to edit and how in the guidance notes included at the end of the document.

We offer free support by email in respect of editing the document. You can also use our Document Review Service if you want to our legal team to check that the document will do as you intend.

Our documents comply with the latest relevant law. Our lawyers regularly review how new law affects each document in our library.
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