Website terms and conditions: service providers

This terms and conditions template has been drawn for the website of a hotel that allows guests to book rooms and other services such as venue hire, business conferencing or meeting facilities, catering, and leisure facilities. Following industry standards, they are written in plain language, with minimal legal jargon, so that your guests, especially those for whom English may not be a native language, can more easily read, understand and comply with them.

This is a set of terms and conditions for a bed and breakfast business or boutique hotel that accepts reservations via its website. This template should be very easy to adapt, and should help protect your B&B or hotel business by setting out the contract with your guests and the service that they should expect.

These are website terms and conditions for a event organiser who sells tickets for the events online. The template is suitable for many different types of events, from leisure events such as music festivals, concerts, film viewings and sports competitions, to business events such as seminars and conferences.

These are website terms and conditions for a ticketing agency or agent who resells tickets to events organised by a different business or individual. They include strong protection for you if you allow your site visitors to interact with your site - perhaps posting reviews, media or messages. This document provides a simple legal framework with excellent disclaimers.